Privacy Policy
Last Updated: June 2026
At Noor Fragrances, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, join Noor Circle Rewards, participate in promotions, or communicate with us.
By using our website, you agree to the practices outlined in this Privacy Policy.
Information We Collect
We may collect the following information when you interact with Noor Fragrances:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
Order Information
- Products purchased
- Order history
- Payment information
- Delivery details
Account Information
If you create a Noor Circle account, we may collect:
- Account login information
- Reward points activity
- Loyalty tier status
- Birthday information, if voluntarily provided
Marketing & Giveaway Information
If you participate in promotions, giveaways, or marketing campaigns, we may collect:
- Email address
- Social media usernames
- Entry information
- Communication preferences
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver products
- Manage customer accounts
- Operate Noor Circle Rewards
- Communicate regarding orders and support requests
- Send promotional emails and marketing communications, where consent has been provided
- Improve our website and customer experience
- Prevent fraud and protect our business
Marketing Communications
If you subscribe to our newsletter, Noor Circle Rewards, or participate in promotional campaigns, we may send you:
- Product updates
- Exclusive offers
- New collection announcements
- Noor Circle rewards information
- Giveaway and competition updates
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
Payment Security
Noor Fragrances does not store your credit card or payment information.
Payments are securely processed through trusted third-party payment providers.
All transactions are encrypted and processed using industry-standard security measures.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers required to operate our business, including:
- Payment processors
- Delivery partners
- Email marketing providers
- Website and ecommerce service providers
- Customer support platforms
These providers only receive the information necessary to perform their services.
Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance customer experience
- Support advertising and remarketing campaigns
You may adjust your browser settings to disable cookies if preferred.
Data Retention
We retain customer information only for as long as necessary to:
- Fulfil orders
- Operate Noor Circle Rewards
- Comply with legal obligations
- Resolve disputes
- Maintain business records
Your Rights
You may request to:
- Access your personal information
- Update or correct inaccurate information
- Request deletion of your personal information
- Unsubscribe from marketing communications
To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites.
Noor Fragrances is not responsible for the privacy practices or content of external websites.
Changes To This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and become effective immediately upon posting.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Email: info@noorfragrances.ae
Phone: +971 58 601 5115
Location: Dubai, United Arab Emirates
Thank you for trusting Noor Fragrances.