Terms & Conditions

Last Updated: June 2026

Welcome to Noor Fragrances.

These Terms & Conditions govern your use of our website, products, services, and promotions. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please do not use our website.

About Noor Fragrances

Noor Fragrances is a luxury home fragrance brand based in Dubai, United Arab Emirates.

Throughout these Terms & Conditions, references to “Noor”, “we”, “our”, and “us” refer to Noor Fragrances.

Orders

By placing an order through our website, you confirm that:

• You are at least 18 years of age or have permission from a parent or guardian.
• The information provided is accurate and complete.
• You are authorised to use the selected payment method.

All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order at our discretion.

Pricing & Payments

All prices displayed on our website are shown in UAE Dirhams (AED).

We reserve the right to modify pricing, promotions, and product availability at any time without prior notice.

Payments are processed securely through approved third-party payment providers.

Shipping & Delivery

Delivery times are estimates only and may vary due to circumstances beyond our control.

Please refer to our Shipping & Delivery Policy for complete information regarding delivery options, timelines, and courier services.

Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

By placing an order, you acknowledge and agree to the conditions outlined within that policy.

Product Information

We make every effort to ensure product descriptions, photography, and information are accurate.

However, due to variations in screen settings, lighting conditions, and individual fragrance perception, actual product appearance and scent experience may vary.

Fragrance preferences are subjective and do not constitute grounds for a refund or return.

Promotions & Giveaways

From time to time, Noor Fragrances may offer promotions, discounts, competitions, giveaways, or reward campaigns.

Additional terms may apply to specific promotions.

We reserve the right to modify, suspend, or cancel promotions at any time without prior notice.

Noor Circle Rewards

Participation in Noor Circle Rewards is subject to the program rules and conditions published on our website.

Noor Fragrances reserves the right to modify, suspend, or terminate the Noor Circle Rewards program at any time.

Points have no cash value and may not be transferred, exchanged, or redeemed for cash.

Noor Fragrances reserves the right to remove points, rewards, or membership benefits obtained through fraud, duplicate accounts, referral abuse, or misuse of the Noor Circle Rewards program.

Reward coupons issued through Noor Circle Rewards are valid for 90 days from the date of issue.

Noor Circle Rewards apply only to purchases made directly through the official Noor Fragrances website. Purchases made through third-party marketplaces or retail partners may not be eligible for points or rewards.

Intellectual Property

All content on this website, including but not limited to:

• Logos
• Branding
• Product names
• Images
• Photography
• Graphics
• Text
• Website design

is the property of Noor Fragrances and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Noor Fragrances shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the value of the order placed.

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

Changes To These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of any updated Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of the United Arab Emirates.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: info@noorfragrances.ae

Phone: +971 58 601 5115

Location: Dubai, United Arab Emirates

Thank you for choosing Noor Fragrances.